Lyft FAQ

What’s Lyft Uber?

Lyft is the ride-sharing app that’s taking America by storm—they aim to have you from A to B (and back again if you need it) as fast as possible.

9 out of 10 rides with Lyft end with five-star ratings for good reason: this company’s jockeying to be the best ride-sharing company in the nation, and they’re unleashing great service to back that goal up.

How can I get a good deal on a ride through Lyft?

Referral links are a good start—their savings will be automatically applied if you already have an account with Lyft. Just click on the link, it’s all you’ll need to do!

Beyond that, be on the lookout for Lyft promo codes. They’re always going on and can save you some serious money. Lyft often sends limited time promo codes to your email once you have a Lyft account.

How can I apply a Lyft promo code if I have one?

Capitalizing on your promo code is smart—it’s as easy as plugging in our Lyft promo code when signing up, FAREME.

With this code in hand, you’ll be able to win yourself a whopping $20 off your first ride through Lyft!

All you’ll need to do is apply this code manually during your checkout process.

We’ll break it down for you:

Go into your Lyft app

1. Click on the “Promo” button
2. Click on the “Enter promo code” button
3. Enter your Lyft promo code
4. Click on “Apply”

Talk about simple, right? There’s no excuse for missing this opportunity for easy savings.

What’s the best way to get in touch with Lyft’s support?

If you need assistance, give Lyft a call at 1 (855) 856 9553. You can fill out a support ticket explaining your problem or question here. Twitter is another option: try Lyft’s support handle is @AskLyft.

What do I do if I need to cancel my Lyft ride?

Lyft makes it really easy to cancel rides, but they’re also serious about charging reasonable cancellation fees to compensate their drivers for the trouble.

To cancel, you’ll just need to follow three steps:

• Enter your Lyft app
• Click on the “Cancel Ride” button in the corner of the app
• Click “Yes” to confirm

And that’s all it’ll take to get your cancellation through.

You’ll be charged a $5 cancel fee for cancelling a ride after 5 minutes have passed since your driver left to pick you up—pretty fair.

You’ll also be charged a no-show fee if you never appear for your ride, so keep that in mind.

If you’re ever not comfortable with these fees, though, you can always dispute them:

• Enter your Lyft app
• Click on “Ride History” button
• Click on the ride you’d like to dispute
• Click on the “Get Help” button
• Click on “Request Review”

You’ll describe the dispute, and Lyft will take over from there.

• Californian cities with major Lyft presence as of 2017

  Alameda
• Berkeley
• Burbank
• Corona
• Cupertino
• Dublin
• El Centro
• Eureka
• Fresno
• Huntington Beach
• Inglewood
• Irvine
• Laguna
• Long Beach
• Los Angeles
• Modesto
• Monterey
• Napa
• Newport Beach
• Oakland
• Oceanside
• Palo Alto-Menlo Park
• Pasadena
• Sacramento
• San Diego
• San Jose
• Santa Clara
• Santa Clarita
• Santa Cruz
• Santa Monica
• Sonoma
• Thousand Oaks