Airbnb FAQ

What is Airbnb?

Airbnb is a peer-to-peer (P2P) rental marketplace for travelers. Users interact and book stays with hosts renting out their own homes and apartments—sometimes even just single rooms! Airbnb has over 4 million participating properties spanning the world over, meaning you’ll never be short on intimate, affordable vacation spots for your next much-needed trip.

Applying an Airbnb Coupon Code

Airbnb has an ongoing promotion that’ll give you $40 dollars off your first trip of $75 or more. Not bad! Sign up is simple:

1. Log in/create your Airbnb account
2. Make a reservation at your desired destination
3. At checkout, click on Redeem a coupon
4. Enter the promo code you’ve been supplied with
5. Click Apply And voila! $40 off your first Airbnb adventure—it’s that easy

How can I snag great deals with Airbnb?

Airbnb usually has several promo codes active at any given time, so be sure to do a quick web search for these codes before you finalize any deals. They can definitely safe you a few dollars. Another dynamic to consider is getting great deals through hosts who are new to the platform. Hosts who’ve just signed up for Airbnb need good reviews to build up their reputation, so they’re typically quick to offer fantastic rates for anyone willing to take a chance on them. Subletting is also another great rate-shaving possibility. Usually hosts on the site will offer nightly discounts as high as 60% if guests are wanting to stick around for longer than a week. Lastly, understand that Airbnb is P2P, so it’s decentralized—you’ll be dealing directly with hosts on an individual basis, not Airbnb employees. That means oftentimes you can negotiate with your hosts to secure a better rate for your stay. How much you can haggle, though, will depend on your host.

How can I reach Airbnb if I need help?

Airbnb toll-free phone number: 1-855-424-7262. U.S. customers can also use the following number: 1-415-800-5959. Admittedly, Airbnb’s customer support prefers to be contacted via their messaging center, available here: https://www.airbnb.com/help/contact_us In light of their messaging center, the company has no associated email address for customer support.

What about Airbnb’s cancellation policies?

Luckily for users, Airbnb has a robust, multi-tiered cancellation policy that helps to ensure that both travelers and their hosts enjoy fair and reasonable protection. Hosts get to have their pick from among these tiers. Standard policies include the Flexible, Moderate, and Strict tiers. The first two of these tiers both offer 100% refunds if reservations are cancelled with 48 hours of booking. The Strict tier offers a 50% if a cancellation is made at least one week out from your stay.

Top cities for Airbnb business travelers

• San Francisco
• New York
• London
• Milan
• Munich
• Tokyo

Top trending Airbnb vacation spots in 2017

• Rosarito, Mexico
• Destin, Florida
• Prince Edward, Canada
• Scarborough, England
• Hanoi, Vietnam
• Johor Bahru, Malaysia
• Levanto, Italy
• Tainan, Taiwan
• Salou, Spain
• La Ciotat, France

How many users does Airbnb currently help accommodate?

Experts at Airbnb project that the company will oversee over 100 million guest arrivals in 2017 alone. Airbnb is currently active in more than 65,000 cities and no less than 191 countries. Accordingly, the company accommodates over 500,000 guest stays per night. 660,000 of the 4 million properties listed on Airbnb are derived from American users.

How many bookings are instantly bookable with Airbnb?

As of August 2017, there were over 1.9 million listings on Airbnb that were categorized as instantly bookable.

Additional Travel Codes: Hotel Tonight Promo Code